Frequently asked questions.
The questions Brisbane homeowners and businesses actually ask Pest-Nett — about cost, termites, German cockroaches, commercial programs and strata. If your question is not here, call us on 07 3206 6721.
General & pricing
The most common questions Pest-Nett gets from Brisbane homeowners and businesses.
How much does pest control cost in Brisbane?
It depends on the pest, the size of the property and the level of infestation, which is why Pest-Nett quotes every job individually rather than listing generic prices. A typical residential treatment for ants, spiders or cockroaches at a standard Brisbane home is one of our most affordable services; a full termite treatment is a bigger investment because of the labour, products and warranty involved. Call 07 3206 6721 for a free, no-obligation quote over the phone.
Read more →Are your pest treatments safe for pets and children?
Yes. Pest-Nett uses pet and child friendly products as standard. We apply them precisely where needed, follow all label directions, and give you clear re-entry advice before we leave. For German cockroach work in kitchens we use gel baits and crack-and-crevice treatments rather than broad sprays wherever possible.
Read more →How often should I have pest control done?
Most Brisbane homes are serviced annually for general pests (ants, spiders, cockroaches). Properties with heavier pressure — near bushland, water, or with a history of infestation — do better on a six-monthly schedule. Commercial and food-handling sites are typically monthly or quarterly. We will recommend a frequency after your first inspection.
Read more →Do you offer a warranty or guarantee?
Yes. Pest-Nett stands behind its work with a service guarantee. The length and terms depend on the treatment — termite treatments carry a manufacturer-backed warranty on the barrier, while general pest treatments come with a free follow-up if activity returns within the warranty period. We will explain exactly what is covered before you book.
Read more →What areas of Brisbane do you service?
Pest-Nett services Brisbane and South East Queensland, from the inner city and bayside out to the western suburbs, Logan, Redlands and Ipswich. See our Service Areas page for the full suburb list — if your suburb is not listed, call us anyway as we are still likely to cover it.
Read more →How do I book a pest control service?
You can book online through our booking page, call us on 07 3206 6721, or send the details through our contact form. We will confirm a time that suits you and give you any prep instructions before the visit.
Read more →What are your office hours?
Pest-Nett is in the office Monday to Friday, 8:00am to 5:00pm. For urgent commercial and strata issues outside these hours, leave a message or email accounts@pestnett.com.au and we will get back to you as soon as we are back.
Read more →Why choose a licensed pest technician over DIY products?
Licensed pest technicians offer more than simply applying pest control products. They have the training and experience to correctly identify pests, assess infestations and select appropriate treatment methods. Importantly, professional technicians are trained to understand and comply with current legislation, industry regulations and Australian pesticide requirements. They understand how to interpret product labels, including approved application methods, dilution rates, safety precautions and restrictions on where and how products can be used. Unlike DIY treatments, professional pest management takes into account the pest species, property conditions, potential entry points and the safety of occupants, pets and the environment. At Pest-Nett, our licensed technicians use their knowledge of current regulations, professional products and industry-approved treatment methods to deliver safe, effective and responsible pest management solutions. In Queensland, pest management activities are regulated, and technicians must hold the appropriate licence for the work they undertake. They are trained to interpret product labels and Safety Data Sheets, understand chemical compatibility, recognise application restrictions and follow approved treatment procedures — using the correct concentration, application equipment and personal protective equipment, and observing environmental precautions. Choosing a licensed technician means choosing someone trained not only to control pests, but also to apply treatments responsibly and in accordance with relevant legislation and product requirements.
Read more →Termites
Termites are the biggest pest risk for Brisbane homes. These are the questions we hear most.
Who is a good termite company in Brisbane?
Pest-Nett is a Brisbane-based termite specialist accredited in both Termidor liquid barriers and Trelona ATBS bait stations, with ABMA membership and Pest Manager of the Year Finalist recognition (2020/21 and 2026). We carry out thorough inspections to AS 3660.2, issue written reports, and install the right barrier for your property — not just the one we happen to sell.
Read more →How much does a termite inspection cost?
A professional termite inspection to AS 3660.2 is one of the best-value checks a Brisbane homeowner can do. The exact price depends on the size and type of property (house, unit, multi-storey) and whether subfloor or roof access is involved. Call 07 3206 6721 for a quote — we will tell you the price before you book.
Read more →How often should I get a termite inspection in Brisbane?
Pest-Nett recommends an annual termite inspection as a minimum for Brisbane homes. Higher-risk properties — those near bushland, water, or with a history of termite activity — should be inspected every six months. Regular inspections catch activity early, before expensive structural damage occurs.
Read more →What is the difference between Termidor and Trelona ATBS?
Termidor is a liquid soil treatment that creates a chemical barrier around the home. Trelona ATBS is an above-ground bait station system that intercepts and eliminates colonies. Pest-Nett is accredited in both, so we recommend the one that suits your soil, construction and termite pressure — sometimes both together. Both come with manufacturer-backed warranties.
Read more →Is termite damage covered by home insurance in Queensland?
In almost all cases, no. Standard home and contents insurance in Queensland does not cover termite damage, because termites are considered a preventable maintenance issue. This is exactly why annual inspections and a protective barrier are so important — the cost of prevention is a fraction of the cost of repair.
Read more →Are termite treatments safe for pets and children?
Yes. Termidor is applied to soil under and around the home to AS 3660.1, not sprayed in living areas. Trelona stations are sealed units installed in the ground. Once the treatment is complete and any stated re-entry period has passed, the area is safe for pets and children. We will brief you on any precautions before we start.
Read more →Cockroaches
German, Australian and American cockroaches are the three main pest species in Brisbane. Here is what people ask.
How do I get rid of German cockroaches in Brisbane?
Pest-Nett gets rid of German cockroaches with a targeted program of gel baiting, crack-and-crevice treatment and follow-up monitoring — not bombs or surface sprays, which German cockroaches are resistant to. The key is finding every harbourage (fridges, dishwashers, behind panels) and treating the source, not just what you can see. One professional treatment, done properly, resolves most infestations.
Read more →What do German cockroaches look like?
German cockroaches are small — about 13–16mm long — light brown to tan, with two dark parallel stripes running down the back of the head just behind the eyes. Nymphs are darker and wingless. You are more likely to see them at night around kitchens, fridges, dishwashers and sinks.
Read more →How fast do German cockroaches breed?
Extremely fast. A single female and her offspring can produce hundreds of cockroaches in a few months under good conditions. This is why a small sighting should never be ignored — the population behind the wall is usually much larger than what you see.
Read more →Do German cockroach bombs and sprays work?
Usually not for German cockroaches. They are resistant to many common insecticides, and bombs only drive them deeper into walls and appliances. Professional gel baiting is far more effective because the cockroaches eat the bait and carry it back to the harbourage, killing the colony at the source.
Read more →What do Australian cockroaches look like and where do they live?
Australian cockroaches are large — about 30–35mm long — reddish-brown, with a pale yellow margin around the shield behind the head and a pale streak on each wing. They look similar to American cockroaches but are slightly smaller and more reddish. In Brisbane they are common outdoors in gardens, subfloors, roof voids and around drains, and often enter homes in search of warmth and food. Pest-Nett controls them with targeted perimeter treatments, harbourage dusting and entry-point sealing advice — reducing the conditions that attract them.
Read more →What do American cockroaches look like and where do they live?
American cockroaches are the largest common pest cockroach in Australia — about 35–40mm long — reddish-brown with a pale yellow band around the shield behind the head. They have fully developed wings and, in warm conditions, can fly short distances. In Brisbane they thrive in sewers, drains, grease traps, subfloors and roof voids, and often enter buildings through drains and gaps around pipes. Pest-Nett controls them with drain and subfloor treatments, crack-and-crevice dusting, gel baiting in active areas and advice on sealing entry points — particularly around plumbing and drainage.
Read more →What is the difference between German, Australian and American cockroaches?
Size and habitat. German cockroaches are the smallest (13–16mm), light brown with two stripes, and live indoors — especially kitchens — breeding rapidly inside homes and businesses. Australian cockroaches (30–35mm) and American cockroaches (35–40mm) are both large, reddish-brown and usually originate outdoors or in drains and subfloors, entering buildings in search of food and warmth. The German cockroach is the hardest to eradicate because it lives entirely indoors and is resistant to many insecticides, which is why professional gel baiting is essential.
Read more →Commercial & business
Questions from Brisbane businesses about ongoing pest management programs.
Who does commercial pest control in Brisbane?
Pest-Nett does. We are a Brisbane-based commercial pest management firm servicing offices, restaurants, warehouses, food production, hotels, schools and strata complexes across South East Queensland. Programs are HACCP-aligned, every visit is documented, and we service outside your operating hours so treatment stays discreet.
Read more →How often should commercial pest control be done?
It depends on your site and its risk profile. Most food-handling businesses are serviced monthly or quarterly; warehouses and offices typically every six to twelve weeks. We will recommend a frequency based on what we find at the site inspection.
Read more →Are your treatments safe for food handling areas?
Yes. We use HACCP-aligned products and methods suitable for commercial kitchens, food production and storage, including non-chemical monitoring where appropriate. We will walk you through what we use and where.
Read more →Do you provide documentation for audits?
Every visit is documented with a digital service report covering treatment, activity, trends and recommendations. Our online reporting also gives you 24/7 access to your own portal to inspect current or previous reports. We can tailor the format to your compliance requirements.
Read more →Can you service outside business hours?
Yes. We routinely service before opening, after closing and outside production runs so service stays discreet. Talk to us about your hours and we will fit the schedule around them.
Read more →Who does warehouse pest control in Brisbane?
Pest-Nett does. We have a dedicated warehouse and logistics pest control service covering rodents, cockroaches, stored product pests and bird management, with monitoring and digital reporting for HACCP and audit compliance. See our Warehouse Pest Control page for details.
Read more →Strata & body corporate
Questions from body corporate managers and committee members.
Who specialises in body corporate pest control in Brisbane?
Pest-Nett does. We service more than 200 body corporate schemes across Brisbane — from small unit blocks to large multi-building complexes. We work directly with managers and committees to build programs that cover common areas, individual lots, grounds and bin stores, with reporting ready for AGMs and audits.
Read more →Who does strata pest control in Brisbane?
Pest-Nett does. Our strata programs cover general pests, termites, cockroaches, rodents and common-area treatment, with a single coordinated schedule for the whole complex and per-visit service reports. We are a Brisbane-based team, so on-site attendance is quick and reliable.
Read more →What does a strata pest control program cover?
A Pest-Nett strata program typically covers common areas (foyers, hallways, garages, bin stores, plant rooms, grounds), termite inspections and barriers for the buildings, and optional in-lot treatments for residents. We tailor the scope to the scheme, the buildings and the committee budget.
Read more →Can you service the whole complex in one visit?
Yes. Coordinating the whole complex in a single visit is more efficient and keeps the program consistent across every building and lot. We work with the manager to schedule access and communicate with residents ahead of time.
Read more →Ready to get it sorted?
Call Pest-Nett for a free quote or book online. Mon–Fri, 8:00–17:00.